About

Our Story

Cloud 9 Software has a humble origin story. In 2009, orthodontic software veterans Ann and Ken Swinney envisioned a future in which orthodontic practices could ditch their servers, locally installed software, and VPN lines, and run on a 100% cloud-based system. The first lines of code were developed on their living room couch and the inaugural customer launched the software in 2010. Blazing a trail for other orthodontic practice management systems, Cloud 9 became the first true cloud system on which to run an orthodontic practice. Now, with more than 10 years of experience behind us, Cloud 9 continues to blaze trails by providing the most capable and scalable cloud-based practice management solution to the orthodontic industry.

If you are hungry to learn more about our products, please visit our Products page or get a demo of the software.

Management Team

Mike Ressel

Chief Executive Officer


Lisa Hamm

Chief Financial Officer


Michael Holmes

Chief Information Officer


Matt Bycroft

Vice President, Sales and Marketing


Phyllis J. Fernandez

Sr. Director of Client Onboarding


Robin Norfleet

Director of Sales


Rex Preblick

Director of Research & Development


Kevin Simmons

Director of Product Management and Customer Success


Patty Ashley

Quality Assurance Manager


Marci Barr

Training Manager


Tonya Gray

Product Manager


Eli Leggett

Manager of Customer Success


Kim Silverthorn

Implementation Manager


Lisa Whitley

Conversion Manager


To learn more about our team and all the cool things happening at Cloud 9, visit our Facebook page.