Cloud 9 Ortho

Orthodontic Practice Management Software

Cloud 9 Ortho is a full-featured orthodontic practice management software with imaging, electronic claims, electronic statements, auto pay/auto post capabilities and more. Cloud 9 Ortho is accessible on multiple devices from anywhere, at any time, while delivering all of the robust features you need to manage your practice. With a cloud-based deployment model that seamlessly eliminates costly upgrades and interruptions, Cloud 9 Ortho instantly boosts practice productivity and efficacy of patient care. Cloud 9 Ortho receives frequent product updates, always keeping your practice on the cutting edge!

Cloud 9 is easy to use and understand. It makes our work enjoyable and more efficient. Cloud 9 is always asking for [advice] on how they can improve and do better for our office. Technical support [is] very helpful.

– Dr. Steve Huntsman, Ortho Dana

Built for the Cloud from Day One

Cloud-based software is available 24/7 from any computer or mobile device, on any browser. All you need is an internet connection. Access Cloud 9 from the office, from your home, or on the road. Practice management in orthodontics will never be the same!

We update your software in the cloud. As a result, you always have the latest version and new features. No more time-consuming effort managing updates on servers or individual workstations like other orthodontic software programs — we take care of everything in the cloud.

Forget worrying about backing up your data like with those other orthodontic software management programs — we have you covered and take care of it for you! All of our data is backed up multiple times per day to ensure maximum availability and minimum data loss in case of an infrastructure or cybersecurity event.

Say goodbye to expensive hardware, because you don’t need it! Cloud 9 is web based orthodontic software, and your data is hosted offsite in the cloud.

Save on both IT services and hardware costs for your ortho software. In the cloud, there are no local networks or costly servers to maintain! And we don’t charge a separate cost for hosting or back-ups — it’s all included.

We have a world-class intrusion detection application in place to protect against outside threats — it continuously monitors for malicious activity using the latest known threats as well as machine learning and anomaly detection. Your specialty dental practice management software is well-protected!

Patient Spotlight

Patient Spotlight

Get ready for more starts with Patient Spotlight in Cloud 9 Ortho! Tracking new patients has never been easier in an orthodontic practice management software. With Patient Spotlight, we will automate tasks for your staff from the moment the new patient calls the office until they start treatment with your practice. There is no longer a need for external reports or spreadsheets — it’s all in the platform!

Treatment Coordinators love Patient Spotlight’s automation. Have a new Treatment Coordinator working at your office? No problem! You can transfer all tasks to them so no potential new patients are lost.

Doctors also love Patient Spotlight. They can see the standing of new patients at a glance. Offices can completely customize their new patient protocol with automatic reminders for phone calls, letters and even emails which can be sent directly out of Cloud 9 Ortho! Practice management software will never be the same!

Cloud 9 Financials

Cloud 9 Financials

Elevate the management of financials with seamless integration between your ledger, contracts, and claims!

Cloud 9 Ortho’s ledger allows you to easily adjust balances to help eliminate errors. Improve the efficiency of your accounts receivable and collections by setting up responsible parties for bank account or credit/debit card auto-payments via our integrated solution. An easy to use adjustment calculator will drastically reduce the number of errors and help increase the efficiency and accuracy of all financial reporting.

Contracts are intuitively designed to allow access to all patient and insurance data on a single screen. Effortlessly create and customize contracts to fit the needs of your practice and your patients.

Manage and modify your insurance claims in real-time within our multi-option claims queue. You’ll always know the status of your claims with the ability to quickly correct any rejections for resubmission.

Text messaging feature

Patient Communication

Email and text message appointment reminders are included at no additional charge with Cloud 9 Ortho practice management software! You can send out appointment reminders about upcoming appointments, and even send on-demand emails and text messages to patients while you are on the phone with them reminding them of their appointment. Reminders can be completely customized for your office! We also include a patient portal at no charge so your patients can browse and view information about their account, and even book appointments or make a payment.

How do I switch to Cloud 9?

Switching software can seem like a stressful undertaking. Cloud 9 will work hard to ensure a seamless transition through expert conversion, training, and support services.

Cloud 9 will convert your existing orthodontic practice management software to the Cloud 9 platform. We will perform a thorough comparison of your converted data to your current data to verify the numbers match up! Cloud 9 also brings over your previous ledgers, not just your balance forward, allowing you to move on from your previous platform with confidence.

We have converted practices from many systems, including but not limited to Orthotrac, Dolphin, TOPS, IMS, Ortho 2, Oasys, OPMS, AOS, Innovative Software, Orthoware, Orthochart, New Horizons, PerfectByte, Orthoease / WaveOrtho, Focus and Macbraces!

Every successful onboarding is dependent on successful education. Our Cloud 9 Ortho trainers will be there with you every step of the way to ensure you know how to take advantage of every feature in the Cloud 9 Ortho platform. You’ll be an expert in no time!

Post-implementation, if you do need assistance, our world-class support staff will help to answer questions via the telephone or email, 8AM to 8PM ET Monday through Friday.

About Cloud 9 Ortho

Cloud 9 was founded in 2010. The mission of the company was to provide industry-leading orthodontic software technology solutions, products, and services via the cloud. More recently, the company has expanded beyond orthodontics to provide options for other dental specialties (i.e. pediatric dentistry).

Whether you own multiple established locations or you are a new grad planning to open your first site and still purchasing equipment and software, the health of your business is our priority. Thus, we ensure that no patient will be left behind. From contracting to scheduling, from payment processing to the completion of treatment, Cloud 9 empowers you to carefully follow and service your patients through the complete relationship lifecycle.

Today, we service over 800 customers. More than 18,000 orthodontists, pediatric dentists, and administrative & clinical staff enjoy a next-generation, fully-online digital user experience via our cloud based dental practice management software.

Contact our team to learn more about our comprehensive tools, customer program, our partners, special offers, or to schedule a quick product demo! If you’re already a customer, check out the Club Nine customer community login at the top of the page.

Free yourself of your server-based solution! Get on Cloud 9 today!