Additional services for orthodontic and pediatric dentistry practices

Cloud 9 offers a variety of additional services which can be added to your existing software subscription. Browse the options below for more details, and contact our sales team with any questions or to add a service.

Cloud 9 Connect

The perfect two-way messaging solution to go with your Cloud 9 Software, Cloud 9 Connect makes it possible for you to:

Automate appointment reminders
Engage in two-way texting conversations with patients
Automate tracking of confirmations and act on needs to change the appointment
Allow patients to opt out of automated reminders
And more!

Cloud 9 Connect is fully nested into Cloud 9 Software (no third party integration necessary), and is available to all Cloud 9 customers as of November 18, 2022.

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Cloud 9 Ignite

Within the orthodontic space, the difficulty in reducing operational costs, improving sales velocity, and meeting patient needs stems from a lack of modern technology and the resources needed to demonstrate value and solve the right problems at the right time.

The solution: Cloud 9 Ignite, a customer experience management platform which enables your practice to generate more revenue, faster and more efficiently, by removing the guesswork from sales pipeline management.

Differentiate your practice from the competition by delivering more impactful, timely interactions to prospective patients. Super-charge your team’s performance through consumer insights, scripting, guided workflows, alerts, and reporting. Staff confidence will soar as your pending starts increase, days to convert decrease, and your team’s full potential is realized.

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Cloud 9 Signature

Cloud 9 is proud to offer a digitized forms management service, Cloud 9 Signature powered by OrthoLync. This collection of custom-brandable forms offers your practice a way to move closer to becoming completely paperless. Some of the digital forms which you have access to in both the Basic Forms Package and the Unlimited Forms Package include:

New patient phone slip
Health history
Treatment consent(s)
COVID-19 questionnaire
Payment options
Report cards

All forms are dynamic and can be filled out on a phone, tablet, or desktop computer. After a form has been submitted, the Cloud 9 Signature service then uploads it into the patient’s document cabinet, and even records the responsible party’s signature. To learn more, reach out to our sales team!

Cloud 9 eScript

Cloud 9 eScript is a service which allows you to electronically prescribe legend drugs and controlled substances, view medication history, and stay compliant with Electronic Prescriptions for Controlled Substances (EPCS). It comes with single sign-on (SSO) access, in addition to the following advantageous features:

Surescripts® certified
Multi-prescriber capabilities
Narx scores
Verification of Rx insurance

The service is available for orthodontic practices, pediatric practices, and multi-specialty offices, and it requires no third-party integration. Reach out to us today to find out how you can add Cloud 9 eScript to your Cloud 9 Software portal!