Orthodontic practice management software

Cloud 9 Ortho

Orthodontic Practice Management Software

Cloud 9 is a full-featured orthodontic practice management software with imaging, electronic claims, electronic statements, auto pay/auto post capabilities and more. Cloud 9 is accessible on multiple devices anytime, anywhere, while delivering all of the robust features you need to manage your practice. With a cloud-based deployment model that eliminates costly upgrades and interruptions, Cloud 9 instantly boosts practice productivity and efficacy of patient care. Cloud 9 receives frequent product updates, always keeping your practice at the forefront of innovation.

Cloud 9 is easy to use and understand. It makes our work enjoyable and more efficient. Cloud 9 is always asking for [advice] on how they can improve and do better for our office. Technical support [is] very helpful.

– Dr. Steve Huntsman, Ortho Dana

Built for the Cloud from Day One

Cloud-based software is available 24/7 from any computer or mobile device, on any browser. All you need is an internet connection. Access Cloud 9 from the office, from your home, or on the go. No more remoting into servers!

We update your software in the cloud. As a result, you always have the latest version and new features. No more time-consuming effort managing updates on servers or individual workstations like other orthodontic software programs — we take care of everything in the cloud.

Forget worrying about backing up your data — we have you covered and take care of it for you! All of our data is backed up multiple times per day to ensure maximum availability and minimum data loss in case of an infrastructure or cybersecurity event.

Say goodbye to bulky, expensive, and high-maintenance hardware. Cloud 9 is web-based orthodontic software, and your data is hosted offsite in the cloud.

Save on both IT services and hardware costs for your ortho software. In the cloud, there are no local networks or costly servers to maintain. And we don’t charge a separate cost for hosting or back-ups — it’s all included.

We have a world-class intrusion detection application in place to protect against outside threats — it continuously monitors for malicious activity using the latest known threats as well as machine learning and anomaly detection. Your orthodontic practice management software is well-protected!

patient schedule

The Schedule

Our easy-to-use schedule will soon become your front office’s best friend. Track new patients and automate internal tasks so you stay on top of new starts. We will automate tasks for you and your team from the moment the new patient calls the office until they start treatment with your practice. There is no longer a need for external reports or spreadsheets — it’s all in the platform!

Doctors can see the standing of new patients at a glance and plan treatment accordingly. Offices can completely customize their new patient protocol with automatic reminders for phone calls, letters and even emails which can be sent directly out of Cloud 9! Practice management software will never be the same!

orthodontic financials

Cloud 9 Financials

With the Financial Arrangements tool, you can set the fee schedule, add insurance benefits and down payments, and even set up auto pay with a primary and secondary method of payment. Seamlessly run your financial presentations and begin treatment right away with paperless contract signing and automatic document uploading.

The ledger allows you to easily adjust balances to help eliminate errors, while safeguarding all transaction and adjustment history. Improve the efficiency of your accounts receivable and collections by setting up responsible parties for bank account or credit/debit card auto-payments via our integrated solution.

Manage and modify your insurance claims in real-time within our multi-option claims queue. You’ll always know the status of your claims with the ability to quickly correct any rejections for resubmission.

Text messaging feature

Patient Communication

Email and text message appointment reminders are included at no additional charge with Cloud 9. You can send reminders for upcoming appointments, and even send one-off emails and text messages to patients while you are on the phone with them. Reminders can be completely customized for your office! We also include a patient portal so your patients can view information about their account, make payments, and even book appointments.

Listen to Our Customers

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  • video
    Dr. Depew is Cloud 9
    Dr. Depew is Cloud 9
  • video
    Dr. Glass is Cloud 9
    Dr. Glass is Cloud 9

How do I switch to Cloud 9?

Switching software can seem like a stressful undertaking. Cloud 9 will work hard to ensure a seamless transition through expert conversion, training, and support services.

Cloud 9 will convert your existing orthodontic practice management software to the Cloud 9 platform. We will perform a thorough comparison of your converted data to your current data to verify everything lines up perfectly. Cloud 9 also brings over your previous ledgers, not just your balance forward, allowing you to move on from your previous platform with confidence.

We have converted practices from many systems, including but not limited to Orthotrac, Dolphin, Tops, IMS, Ortho 2, Oasys, OPMS, AOS, Innovative Software, Orthoware, Orthochart, New Horizons, PerfectByte, Orthoease / WaveOrtho, Focus and Macbraces!

Every successful onboarding is dependent on successful education. Our Cloud 9 trainers will be there with you every step of the way to ensure you know how to take advantage of every feature in the Cloud 9 platform. You’ll be an expert in no time!

Post-implementation, if you do need assistance, our world-class support staff will help to answer questions via the telephone or email, 8AM to 8PM ET Monday through Friday.

About Cloud 9 Ortho

Cloud 9 was founded in 2010. The mission of the company was to provide industry-leading orthodontic software technology solutions, products, and services via the cloud.

Whether you own multiple established locations or you are a new grad planning to open your first site and still purchasing equipment and software, the health of your business is our priority. Thus, we ensure that no patient will be left behind. From contracting to scheduling, from payment processing to the completion of treatment, Cloud 9 empowers you to carefully follow and service your patients through the complete relationship lifecycle.

Today, we service over 800 customers. More than 18,000 orthodontists, pediatric dentists, and front and back office staff enjoy a fully online digital user experience via our cloud-based orthodontic practice management software.

Contact our team to learn more about our comprehensive tools, customer program, partners, special offers, or to schedule a quick product demo! If you’re already a customer, check out the Club Nine customer community login at the top of the page.

Free yourself from your server-based solution. Get on Cloud 9 today!